Retaliation training is critical because it equips managers and workers with the information, abilities, and resources they need to notice, report, avoid, and appropriately resolve dangers, possible legal violations, and retribution.
Any anti-retaliation policy must include retaliation training for employees, all levels of management, and for the board of directors (if applicable). Workers and managers should be taught about the existing statutory whistleblower protection regulations and organizational policies that apply to them and their rights under the laws.
Furthermore, they also need to learn how to exercise those rights utilizing accessible internal and external protection programs and corporate benefits. These principles, as well as associated abilities, attitudes, and responsibilities to act, should be learned by managers.
What is Retaliation and How Does it Work?
Retaliation is when a company (through a manager, supervisor, or administrator) takes retaliatory action against an employee for engaging in protected activity or a workplace condition that could endanger the safety, health, or well-being of the reporting worker, other workers, or the general public. In fact, retaliation occurs when reporting a suspected violation of the law.
Retaliation against a worker is terrible, not just to the employee who is the target of the retribution. Still, it may also negatively influence general employee morale due to the detrimental impact that retaliation could have on other employees’ willingness to disclose issues.
Because negative behavior might be subtle, it is not always simple to detect. Adverse effects could include, and are not restricted to:
- Blacklisting (notifying other possible companies that an individual should not be employed or refusing to acknowledge candidates for employment who have previously raised issues to previous employers, for example).
- Slashing salaries or working hours.
- Subtle behaviors include isolating, ostracizing, insulting, or falsely accusing an individual of poor performance.
Retaliation is Illegal
It is indeed unlawful for an employer to retaliate against a covered employee for engaging in protected behavior, as per the Equal Employment Opportunity Commission (EEOC).
How to Avoid Retaliation at Work
Workplace retaliation can be avoided if suitable preventative actions are taken. To assist in preventing workplace retribution, follow these steps:
- Establish policies that spell out your business’s retaliation rules
You can educate and enlighten your staff and company executives by explicitly defining what constitutes work retaliation in a policy. Include a section in your employee handbook that defines workplace retaliation and outlines your anti-harassment and anti-discrimination policies. This policy should make workers feel comfortable addressing management or the human resources department with any accusations of harassment, discrimination, or retaliation.
- Ensure that everyone on your team knows these rules
After your staff evaluates the guidelines and regulations, hold training sessions to verify that they fully comprehend them. Arrange an employee training session to define workplace retaliation. Another option is to train human resource personnel to address retaliatory allegations. Organize a final workshop to teach managers how to avoid workplace retribution.
Also, provide an appropriate document showing that you held these training sessions when they were completed. Each employee should sign and date the paper to demonstrate that they attended the training and comprehended the material presented. Keep these documents on hand in case you need them in the future.
- Hold disciplinary sessions with workers and take corrective actions to HR
If a superior is punishing a worker for legitimate reasons, they should notify human resources before scheduling an official meeting with the worker. Tell the manager to write down the cause for the conversation, and have human resources sign off on the disciplinary measures they’re taking before going forward with it. This ensures that the response done is suitable if an employee alleges retaliation at work.
- Keep a record of all meetings and warnings
Every disciplinary or cautionary meeting should be documented so that the supervisor can establish that warnings were delivered before taking action. Managers should also acquire emails, files, and projects to show that the employee performed poorly or acted inappropriately. Keeping a large number of files that defend the activities of your company’s executives and supervisors might be an excellent approach to avoid retaliation in the workplace.
- Ensure that your employees’ information is kept private
If your workers have any concerns about business leaders, supervisors, or managers, encourage them to first speak with the human resources department. The human resources person should guarantee that the information shared by the employee in their meeting is kept private. They should also reassure the employee that they are safe from reprisal due to the complaint.
Suppose an employee thinks they are being retaliated against at work. In that case, a human resources representative should examine the employee handbook and review your company’s retaliation policy to ensure the employee’s allegation qualifies as workplace retaliation.
What Can Companies Do to Avoid Charges of Retaliation?
A retaliation-free environment starts with leadership through action, backed by clearly defined policies, simple reporting procedures, and ongoing, interactive training. Retaliation training is an essential step in ensuring that managers and supervisors understand how to react accordingly to complaints and avoid taking any actions that could be construed as a form of retaliation against employees who experience harassment or discrimination, participate in an investigation, or engage in other protected activity.
Employee retaliation training should include the following topics at a minimum:
- Applicable legislation and rules.
- A description of the company’s dedication to creating an organizational culture of compliance with the law, addressing issues from all workers in the workplace about possible dangers and unlawful acts, and adhering to its code of ethics, which includes prohibitions on retaliation.
- Employees’ rights and responsibilities, if any, to report possible risks and law breaches to enforcement agencies, particularly government entities, whether or not the infraction was initially reported to the company.
- Protection against retribution for reporting possible infractions under the law.
- The anti-retaliation program’s components include duties and responsibilities, how and when to report concerns internally and outside, choices for discreet or anonymous filing choices, and how to escalate a problem internally when managers or others do not react.
- What encompasses retaliation, such as behavior like firing or laying off, sacking, denying extra shifts or promotion, controlling, denying perks, failing to employ or rehire, lowering salary or hours, and blacklisting, as well as less overt behaviors like ostracizing, ridiculing, threatening, and making false claims of underperformance.
Important Elements of Retaliation Training for Managers
Retaliation training for managers should contain, at a minimum, the following subjects in addition to the employee training themes outlined above:
- De-escalation, problem-solving, and retaliation-prevention abilities.
- How to respond to a workplace concern complaint while maintaining an employee’s confidentiality and avoiding retribution (or the appearance of retaliation)
- How to tell the difference between bothersome or improper conduct and the actual problem
- Awareness about certain instances, like when managers do not implement anti-retaliation procedures or improperly respond to issues, then they suffer repercussions.
- When companies are compelled to respond, how to detect when an employee feels there has been retaliation, and the employer and management’s legal ramifications if they do nothing.
- Other difficulties, which are unique to the employer.
In a Nutshell
Companies should develop a system for remaining informed about changes in anti-retaliation legislation and regulations and modify their training and guidelines as needed. Retaliation training should be done as required and frequently. There are professional firms that are experts in retaliation training and can aid your company.