DEI training is shorthand for diversity, equity, and inclusion training and aims to improve the way people relate to and interact with others and reduce prejudices in the business. DEI training addresses all the characteristics that make employees, customers, and others who work with the business unique, including their:
DEI training programs are common in businesses across the country. These programs usually teach participants the following:
DEI training helps your employees become more understanding and compassionate people. Through DEI training, they’ll have their thinking challenged and learn how to deal with the people around them better. Employees who participate in DEI training can become:
Implementing a DEI training program is a great way to promote inclusivity, equity, and diversity in your business. Creating a more inclusive, diverse, and equitable work culture has many benefits for businesses of all sizes, including:
Despite all the potential benefits of DEI training, many businesses don’t feel they’re getting the most out of their education programs. According to Gartner research, just 36% of DEI leaders believe their business has built a diverse workplace. Only a third of employees think they can help their company’s workplace culture become more inclusive. Click to read more about Gartner’s research in this article.
Following these best practices can make your DEI training programs more engaging and effective:
Defining the problems your business has relating to diversity, equality, and inclusion can help you design a program that addresses your business needs. Collecting data about what is happening in your company can help you identify DEI issues in your business. For example, you may conduct focus groups and issue a diversity and inclusion survey.
Consulting multiple stakeholders when developing your training program helps you collect a range of ideas about how to address the problems you identified. You could speak to people within different levels of your organizations and third-party training providers. Look for training providers who will tailor a DEI training program to your business and its problems for maximum effectiveness.
DEI training shouldn’t occur in isolation. Ideally, it should be one element of a more comprehensive DEI strategy. This approach helps your employees understand why the training is relevant and how it fits into your business plan and processes. A DEI strategy helps employees put their knowledge into practice and hone their new skills after training concludes.
DEI impacts your entire business, so make sure employees at all levels, from your entry-level workers to business leaders, engage with your training program. This approach makes sure all employees share the same understanding of DEI terms and practices and their importance. Business leaders may undergo additional training addressing how to lead DEI strategies, manage a diverse workforce, and hire the best candidates by overcoming unconscious bias and evaluating all applicants fairly.
Employees respond best when they feel they have autonomy in the workforce. Create a training program that promotes their involvement and encourages them to take ownership in creating a more inclusive, diverse, and equal workplace culture.
Employees respond best when they understand why they’re participating in training programs. Be transparent with your employees about problems you’ve noticed in the workplace and how you think training could fix them. Outline what your ideal company culture looks like and the part each member of your team has to play.
After implementing DEI training, you should monitor its effectiveness. Collect data that checks whether your training has addressed the problems you identified. If it has not, consider why you didn’t get the expected results and new tactics for achieving your DEI goals. Monitoring results over time identifies whether your training delivers sustained results. If you notice your company’s commitment to creating a diverse and inclusive workplace waning, you may run a refresher training course.
Employees appreciate transparency. Share the results of your training efforts over time so your workforce can see their own progress or lack of progress. Seeing results can motivate your employees to continue their efforts or work harder to foster diversity, equality, and inclusion.
The following activities can make your DEI training more interactive and engaging:
DEI training programs can help your employees recognize their own biases and support one another, your customers, and your business partners better. However, developing a DEI training program that meets best practice guidelines can be challenging. Impactly is here to help, with comprehensive DEI training programs tailored to your small business’s needs. Request a demo by clicking this link to see our training programs in action.