Culture training in the workplace, also known as cross-cultural or intercultural training, refers to the in-house process of increasing awareness among employees to acknowledge and appreciate every unique culture in the workplace. This culture training further equips employees to interact and thrive in a workplace with cultures other than their own.
Hence we can say that with the help of culture training in the workplace, employers can stimulate positive group communications, eradicate discrimination and prejudice, and teaches employees to work in harmony to drive better organizational outcomes.
Also, a positive workplace culture helps drive engagement, affects satisfaction and happiness, draws talent, and influences performance. Given these benefits, modern businesses are now taking a holistic approach to building a diverse and all-encompassing workplace culture training.
Understanding the Importance of Culture Training in the Workplace
Cross-cultural differences in the workplace can and do hinder interaction and interpersonal relationships. Also, in the modern business environment, this happens daily, where individuals from diverse cultures communicate and must work and make choices as a team.
It is when culture training comes into the picture. Culture training in the workplace intends to build awareness between individuals where a shared social framework does not exist to encourage transparent lines of communication and better relationships.
Culture training in the workplace holds numerous advantages that both employees and businesses can leverage. Also, for participants in culture training, this training aids people to learn about themselves when they remain exposed to information about their own cultures, biases, reasoning, and world outlook that they may otherwise not have witnessed.
Moreover, culture training fosters self-reliance in people and teams by enabling them with a sense of power over previously complex hurdles in the workplace. In addition, every person has limitations such as assumptions, biases, and stereotypes that hinder their perception of other people.
Culture training helps demystify other practices by exhibiting them in an unbiased light. By learning about different cultures, barriers gradually get cut away, thus facilitating more welcoming relationships and conversation. Also, one of the positive outcomes of culture training is that individuals begin to perceive their positions within the workplace more precisely and get stimulated to grow and improve.
Conducting Practical Culture Training in the Workplace
In the modern workplace, individuals tend to concentrate on variations. When cross-cultural interaction issues occur, the natural impulse is to withdraw the arguing parties and to highlight the conflicting perspectives of the other.
Hence cultural workplace training aids in promoting a sense of interactive understanding between people by emphasizing common ground. Once mutual harmony is established, individuals start to apply them to subdue culturally challenging circumstances.
Also, culture training improves people’s abilities and future employment possibilities. Moreover, having cultural awareness provides people with a competitive advantage over others when applying for jobs in global corporations with an extensive multi-cultural team.
Mentioned hereunder are some ways to conduct practical culture training in the workplace.
- Have a framework for the culture training
The initial step to conducting culture training in your workplace is to have a specific and exhaustive definition of what the training program involves. It must include a spectrum of concerns, conveniently directing diverse viewpoints.
Also, your culture training design should remain distinct, and you must find ways to present it innovatively and creatively to your employees. Moreover, to instill the gist of training programs, employees must see it as a learning opportunity and not an obligatory task.
- Resisting unconscious bias
Awareness concerning prevailing and widespread unconscious bias towards particular groups of employees is requisite. Shared objectives and purposes of the employee assist in reinforcing the relationship amongst employees.
Therefore to conduct successful cultural training in the workplace, the focus should remain on unlearning the prejudices employees may have about co-workers or even employers.
- Constant and extensive learning
Culture training in every workplace should never be a yearly or periodic task, just with the perspective of completing a job. Instead, businesses must deliver it repeatedly for an extended time to help people in a workplace to imbibe the learnings in their everyday routine. Moreover, this continuous learning helps to approach diversity issues creatively and engagingly.
- Participation of every employee
Culture training in the workplace should be promoted and encouraged for every employee. Also, the entire workplace, regardless of their job role, should participate in the training program. It will build a bonding and a mutual ground between the employees and employers.
Benefits of Culture Training in the Workplace
Companies can profit from culture training to develop social competence and avoid prejudice, retaliation, and harassment. Some of the benefits of culture training in the workplace are:
- Enhanced communication skills
Employees’ ability to communicate persuasively with diverse groups, both internally and globally, gets hindered by a lack of cultural awareness, offending or alienating clients, co-workers, and partners from different regions, nations, and cultures.
Hence businesses can profit from culture training by understanding the complexities of intercultural dialogue and the significance of expressions, behaviors, movements, and body language in building connections with various individuals and groups.
- Build a valuable workplace
Cultural sensitivity is vital in every workplace in modern times. Moreover, people from different cultures must recognize and respect individuals from diverse cultures and remain in harmony. Hence businesses benefit from culture training as it helps them implement cultural sensitivity and make the workplace more valuable.
- Help unleash presumptions
Employees and companies can profit from culture training in a variety of ways. When employees in culture training remain exposed to data and knowledge regarding their assumptions, cultures, reasoning, and world opinion that they might not have contemplated otherwise, it helps them know themselves better.
- Making better choices
Customs and unconscious biases are a byproduct of the individual brain’s urge to create and collect tremendous volumes of data. While every person holds unconscious biases, when they manifest them openly at the workplace, it might cause problems.
Hence to overcome such issues, businesses usually take the help of culture training that fosters better decision making and inform ways to avoid forming quick judgments about individuals that might harm the company and lead to prejudice claims.
- Compassion among co-workers
When becoming culturally sensitive, the most crucial thing to learn is to center every organizational relationship on the opinion that their experiences, backgrounds, and values generally vary. It will empower companies to lead with compassion and perception rather than judgment, which is a significant adjustment.
While treating every person with reverence may seem to be an easy concept, it is all too obvious for employees to fall prey to biases, hypotheses, and unconscious bias.
- Foster teamwork
The most thriving organizational culture training brings together individuals from all backgrounds and instills a sense of team spirit. Even individuals with vastly disparate viewpoints and personalities can gel if they have a mutual goal to get behind.
Hence the highest accomplishing business teams emphasize that diversity of all types is imperative for success. Also, according to the latest research, companies that conduct regular culture training are likely to exceed their more monocultural rivals when it comes to profitability.
The Bottom Line
To sum up, we can say that culture training in the workplace is the demand of the hour. It assists businesses in steering clear of claims and trials that might impair their public image. Moreover, it influences the understanding of people in a workplace that helps them become more culturally adaptive and make the workplace thrive.