Sandra Bledsoe

Compliance Training: Everything You Need to Know

Compliance training is the process of teaching employees about laws, rules, and business standards that apply to their day-to-day job activities known as compliance training. Employee training that is required by law, rule, or policy is known as compliance training. It informs your staff about the laws and regulations that apply to their particular job function or industry.

A firm that invests in compliance training usually seeks to accomplish multiple goals, including avoiding and identifying employee infractions that could lead to legal responsibility, creating a more welcoming and respectful workplace, and establishing the framework for a partial or complete defense if employee misbehavior occurs despite the firm’s training.

Why Does Compliance Training Matter?

Organizations owe their employees and the public a social duty. Your firm is always at risk of damaging its reputation, legal action, and, in the worst-case scenario, being shut down, from guaranteeing a safe workplace free of bullying and harassment to preserving consumer data and privacy. In other words, compliance training is an essential component of your company’s risk management strategy.

Compliance, on the other hand, isn’t just about reducing risk. It’s crucial for a variety of reasons, including:

  • Making the workplace a safer place to work
  • Boosting productivity
  • Absenteeism reduction (e.g., due to injury, mental health issues, etc.)
  • Obtaining insurance for your company
  • Keeping your company’s reputation safe
  • Keeping the possibility of legal action to a minimum

Apart from all of these advantages, compliance training demonstrates to your staff that you value their dignity and that you are a respected company that should be taken seriously.

Code of Conduct

Organizations provide compliance training to their employees on a wide range of topics, including workplace discrimination and harassment, relations with competitors, insider trading, protecting trade secrets, records management, bribery and kickbacks, and so on. 

All of these compliance topics are typically addressed in an organization’s Code of Conduct. Instead of requiring employees to attend numerous individual training programs, the organization may provide employees with annual or biannual Code of Conduct training.

Compliance training is critical in ensuring that all employees of a firm understand how to do their jobs properly so that neither the company nor the employees are held liable. Standards must be established at all levels of the business because there are so many distinct internal corporate policies and processes in many different industries. 

These laws are primarily in place to ensure the workplace’s safety and the employee’s dignity. Because these training activities are required, the focus is logically on documenting completion. 

What are the benefits of a smooth compliance training process? Corporate compliance systems can assist your company in avoiding bad behavior and guaranteeing proper governance. This reduces risk, protects your reputation, and creates a better working environment for your staff, all of which benefits productivity in the long run.

Compliance Training Programs

Compliance training should be a top priority for any business, regardless of size. There are a plethora of courses available. The industry, activity, and location all impact what personnel should be compliant in and what kind of training you should provide. Here are some examples of courses on government-mandated and industry-specific compliance policies.

  • Anti-harassment

Standards and strategies for dealing are included in anti-harassment compliance training programs. When discussing harassment and any related action, they should be very clear. Anti-harassment training should include effective strategies for dealing with bullying and harassment, as well as intervention methods.

  • Diversity training

Diversity training encompasses a lot more than just political correctness. Rather, it stresses diversity’s benefits and discusses how to cooperate with people of various ethnicities, genders, sexual orientations, ages, mental and physical capacities, and so on. Because diversity is a source of strength, your staff should learn how to appreciate the valuable inputs and viewpoints that a diverse workplace may provide. Furthermore, your training program should cover how diverse demographics should be represented in your company’s literature, documents, and marketing materials.

  • Data Protection & Privacy

To maintain compliance inside your company, your training program should first clarify the difference between Personally Identifiable Information (PII) and Personal Data and how and why this data is used. Your staff should understand how to handle data outside the workplace safely (e.g., on mobile devices) and what to do if a mobile device is lost or stolen.

  • Cybersecurity

Although cybersecurity and data protection and privacy naturally overlap, both disciplines should be separated into separate compliance training programs. These programs should teach employees how to effectively manage the constantly increasing volume of sensitive and or private data, as well as the methods, tools, and systems required to protect people’s identities and personal data.

  • Business ethics

Every company should create a code of ethics that outlines disciplinary procedures. It should outline how your organization deals with corruption and deceit, as well as grey areas and conflicts of interest. In general, risk assessment training, strategies to encourage whistleblowing, accountability frameworks, and a system for addressing grey areas/conflicts of interest should all be included in your Ethics & Compliance training programs.

  • Workplace safety

While particular industries, job titles, and settings pose additional physical safety dangers, even the most basic office environment must adhere to basic workplace safety regulations. Employees should learn what blood borne pathogens are and respond appropriately to them, whether through first-aid training or general awareness. Furthermore, fire safety and emergency readiness (e.g., earthquakes, armed invaders, and so on) are mandatory. None of us is completely safe from these dangers.

Computer-Based or Online Training

The trainees are likely to have a lot of benefits in computer-based training. It provides many of the advantages of role-playing videos, but for a fraction of the price. 

  • It is available to participants whenever they desire to access the program and can be completed at their own speed. 
  • Many companies that offer computer-based training also offer monthly content updates, which is of considerable benefit.
  • Many of these systems include quizzes and assessments that score and track participants and provide analytical data.

When looking at computer-based training, other things to think about are whether the module includes tools to test participant understanding of the courses and how easy it is to document. Computer-based training can be quite costly, particularly if it is charged per participant. It is preferable to choose providers who charge a fixed cost for training programs because it provides better budgeting and spending control.

Some businesses continue to rely on the time-consuming and inefficient pen and paper method. However, there is a far more efficient approach to impart knowledge to your employees, and that is through eLearning. Get Impactly platform, through its training, focuses on preventing any kind of harassment and aims to help create an impartial workforce.  You can automate compliance training and save time and money while also making learning more engaging by providing it online.